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In memory of Richard R. Bloom, Sr. 1926-2004 |
| Welcome
to Oregon City Garbage Company |
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| Post
Office Box 1840 Oregon City, Oregon 97045-0003 (503) 656-8403 |
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| Office Hours | |
| Monday through Thursday, 8:00 a.m. to 4:30 p.m. | |
| Friday, 8:00 a.m. to 3:00 p.m. | |
| We are closed for lunch daily from noon to 1:00 p.m. | |
| The office is open every week day except: New Year's Day, Memorial Day, the 4th of July, Labor Day, Thanksgiving, and Christmas. | |
| Oregon City Garbage Company serves all of Oregon City and many unincorporated areas within Clackamas County. Owned and operated by B&B Leasing, Oregon City Garbage Co. has been serving the needs of our residents since 1935. | |
| We have designed this site to answer questions you may have about our services as well as maintain your account from the web. It is easy to use and full of information. Thank you for visiting us. | |
| This page provides a basic overview of our services. Clicking on any of the following items will take you down this page to learn more. | |
| Office Hours | Payments | Collection Days | Our Services | Where to Put Your Container | Extra Garbage to Pick Up…"Extras" | Unacceptable Materials | Missed Pickups | Credits | Holidays and Extreme Weather Conditions | Changes in Your Service | Past Due Accounts | Problems With Your Bill | Scattered Trash | Other Complaints or Problems | Yard Debris Services | Recycling Services | |
| Payments | |
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Make an online payment here! 1) Enter your 6 digit account number. 2) Enter your street address. 3) Click on the "PayPal" link. |
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| Most residential garbage customers are billed once every other month; each bill covers a two-month time period. You may make your payments by sending a check or money order directly to Oregon City Garbage Co., P. O. Box 1840, Oregon City, OR 97045. | |
| You are also welcome to drop off your payment at the Oregon City Senior Center, 615 5th Street, Oregon City. Or, you my drop it off at our office, 820 7th Street, Oregon City. | |
| Collection Days | |
| Our drivers work every weekday except Christmas and New Year's. | |
| Our Services | |
| For trash service we provide a 20-, 35-, 65-, or 95-gallon roll carts. Although it will be your responsibility to keep it clean, we maintain the container (unless it is damaged due to misuse) throughout your service with us. With weekly or monthly trash service, customers are provided with two recycle tubs. If within the city limits, customers are provided a 65 gallon yard debris roll cart. | |
| Please don't ask our drivers to empty barrels, well cans, or underground storage containers. | |
| Where to Put Your Container | |
| Most customers place their garbage cans at the curb, although we are happy to pick up your can at your house for an additional fee. | |
| Unless special arrangements have been made, your collection point should never require our drivers to enter a garage, building, or navigate steps. There must not be low hanging obstructions or wires restricting the driver's access. These restrictions help protect your privacy, safety, security, and even your pets-and they reduce the risk to our drivers. A long driveway without clearance, a driveway in poor condition, or a driveway with an inaccessible passage, means your can must be placed at the roadside. | |
| PLEASE … roll carts must always be placed at the roadside. | |
| Extra Garbage to Pick Up…"Extras" | |
| Please let us know by calling (503) 656-8403 or click here, if you want an pickup on extra bags, cans, or boxes. You will be billed for each extra item on your next regular bill. | |
| Extra trash must be tightly bundled, bagged, or boxed, and it may not weigh over 40 pounds. Place the extra next to your regular can. | |
| If you have a large appliance, furniture or any other large item that needs to be picked up, please notify our office in advance. You can call us at (503) 656-8403 or contact us via the web by clicking here. You will be charged an extra fee for these items on your next regular bill. | |
| Unacceptable Materials | |
| The following items cannot go in your garbage or recycling containers under any circumstances: liquid waste, paint, hazardous waste (which is anything labeled poison or caustic) or any medical sharps. | |
| Missed Pickups | |
| If we inadvertently missed collecting your garbage, recycling or yard debris, please contact us as soon as possible by clicking here or calling us at (503) 656 -8403. This will let us route your problem to our drivers as quickly as possible. | |
| If we missed your pickup, you may be asked to set out the material for pickup on the next business day. There will be no additional charge, if the volume is no greater than your normal level of service. | |
| If that option isn't convenient, call us to arrange alternate pickup arrangements. | |
| We do not give credit for missed pickups. If you are missed, call (503) 656-8403 or click here. We will get you picked up. | |
| Credits | |
| For vacations or other absences of three or more weeks, let us know in advance of your regular pick up day and we'll give you a credit for the number of pick-ups you'll not be using. | |
| Holidays and Extreme Weather Conditions | |
| Our drivers are on the job every weekday except Christmas and New Year's Day. If these holidays fall on your normal pick up day, set your garbage out on the next business day, and we'll be there to pick it up. | |
| Occasionally, icy or snowy roads make it unsafe for our trucks to be out. In extreme weather conditions, we may pick up your garbage late in the day-if the weather improves. Or, if we cannot be there on your regular day, set your garbage out on the next business day, and weather permitting, we'll be there to pick it up. | |
| During severe weather conditions we ask that you hold your recyclables until the bad weather has passed. | |
| Changes in Your Service | |
| A change of service will be necessary, for example, if you are moving, need a different container, or need to change the name on your account. On our services page you will find several options for necessary changes. | |
| Any request for a change in service, must be made by contacting us via our web site, by calling us at (503) 656-8403, or by writing us at: | |
| Oregon
City Garbage Co. P. O. Box 1840 Oregon City, OR 97045-0003 |
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| Your normal charges will continue until we receive a request to change the account. | |
| Billing Procedures | |
| Most residential customers are billed bi-monthly; the invoice covers the current month and one month in advance. Residential customers may request monthly billing at any time and will be automatically assigned monthly billing if delinquent notices are mailed. Commercial customers are billed monthly, in arrears, but will be changed to billing in advance if late notices are mailed. | |
| Invoices for all regular garbage service are due on the 15th of the month. | |
| Past Due Accounts | |
| Delinquent accounts are subject to a finance charge after they become 15 days past due. A finance charge of 1.5% monthly (18% annual percentage rate) will be applied on any past due amount, after applying any payments that may have been received. | |
| Service to delinquent accounts can be stopped at any time. Further, if you subscribe to regular garbage service, and have a past due account, we have the right to pull our equipment. | |
| If your services are stopped due to failure to pay, and you want to restart, you will have to : [1] Pay your account balance in full; [2] Pay a 2-month deposit; [3] Pay a $5.00 reinstatement fee; and [4] You must ask to be restarted; we will not restart service without your express desire to do so. To restart, you can call (503) 656-8403 or email us at collections@bbleasingco.com. Give your account number and full address in the text of your email and we will contact you shortly. | |
| If your bill is late, please call our office at (503) 656-8403, or email us at collections@bbleasingco.com, to make arrangements for payment. | |
| All returned checks will be subject to a $20.00 NSF Fee. | |
| Problems With Your Bill | |
| If there is an error on your bill, please call our office at (503) 656-8403, send us a letter of explanation, or click here if you want to contact us about your bill. | |
| Scattered Trash | |
| Scattered trash is everyone's problem. It is unsightly as well as unsanitary. It is frequently the first sign of a problem with an animal. Dogs seem to be the most common culprits, but lately we've had problems with raccoons and possums. | |
| If you want help of any kind, or need assistance with these kinds of problem, please call our office at (503) 656-8403, send us a letter of explanation, or click here if you want to contact us about a problem. | |
| Other Complaints or Problems | |
| If there is anything we can do to help, please call our office at (503) 656-8403, send us a letter of explanation, or click here if you want to contact us. | |
| Yard Debris Services | |
| If you have weekly garbage service with Oregon City Garbage and are within the city limits or Urban Growth Boundary, you automatically have yard debris pick up services. Click here to learn more. | |
| Recycling Services | |
| If you have weekly garbage service with Oregon City Garbage, you automatically have recycling pick up services. Click here to learn more about these services. | |
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